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IT Business Analyst - Information Technology
American Foods Group, LLC.
American Foods Group, LLC.
How to Apply:
American Foods Group, LLC.

Job Location: Green Bay, WI
Job Type: Full Time
Department: Information Technology
Job Details

Position Name: IT Business Analyst
Family: Information Technology
Status: Exempt, Full Time
Location: Green Bay, WI

Essential Functions and Responsibilities:
  • Acts as liaison between business unit(s) and the IT department.
  • Opens and maintains lines of communication to monitor and improve business unit satisfaction with IT.
  • Provides a single point of contact for business units into IT and acts as a conduit between the two organizations. This includes managing IT Service Desk tickets for the business unit(s).
  • Makes recommendations for technology product enhancements.
  • Manages business unit expectations of IT.
  • Participates in or facilitates business process modeling sessions, acting as a documentarian, co-facilitator, facilitator or subject matter expert in sketch sessions.
  • Acts as a consultant and reviews all documents on project teams.
  • Conducts interviews and performs analysis in order to create business cases for projects.
  • Conducts preliminary investigation for all project requests. Reviews requirements, specifications, test support and training plans to ensure they are in line with business objectives on projects.
  • Participates in business process management group efforts to collect and analyze metrics and continually improve processes owned by the group.
  • Participates in root cause analysis in order to recommend technology product enhancements or other appropriate actions to improve productivity and/or quality for both the business unit(s) and IT.
  • May act as a project manager.
  • Works with stakeholders both within and outside the organization to ensure the needs of all parties are met.
  • Works on more than one project at a time. Involved in the planning from pre-project analysis to ensuring the end product meets all expectations.

Marginal Functions:
  • Additional functions and requirements may be assigned by supervisor as deemed appropriate.

Knowledge, Skills, and Abilities:
  • Demonstrated leadership ability
  • Familiar with standard concepts, practices, and procedures within field. Performs a variety of tasks.
  • Project facilitation. Ability to present to large groups and upper management when needed.
  • Project management skills. Must be able to prioritize multiple tasks.
  • Scope management to ensure a project is mapped correctly and future outcomes are planned.
  • Excellent planning and organizational abilities.
  • Strong aptitude for both business and technical perspectives.
  • Strong ability to research and solve complex issues.
  • Ability to effectively communicate issues and resolutions to all levels of the organization.
  • Experience documenting, project tracking and management reporting.
  • Effectively leads and coordinates with other team members and with employees throughout the organization.
  • Customer service focused.

Education, Training, and Licenses:
  • Certification(s) in area of specialty is a plus.
  • Bachelors degree in Computer Science or in area of specialty is preferred.
  • Minimum of 5+ years experience in the field or related area.

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Legal/ADA Considerations: Normal office environment. Occasional overnight travel by surface or air. Occasional periods of shop environment. Extended work hours.

Females, Minorities, Veterans and Disabled Individuals Encouraged to Apply
Equal Employment Opportunity/Affirmative Action Employer

How to Apply:
American Foods Group, LLC.

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